Very good file sharing and management
What do you like best?
There are many features and options to determine what type of locking to do for files and folders. It is easy to add new people to a folder and determine if the single person should have special rights or join an existing group. It is easy to set up workspaces for a project so people can all work in the same area for files. The admin area is also very robust to do audits and set up new users.
The interface is very simple and easy to navigate.
What do you dislike?
Not intuitive for people to determine what DRM is set up for them. There is a need to have software to help manage the DRM on a computer that adds an issue for people who need admin access to install the software. People also do not get notified quickly about what files are being asked of them. There are notifications that are sent out, but they are easily ignored and missed. I found notifications from two years ago in my workspace that I never got.
Setting up SSO requires contact with the Blackberry team and cannot be done by ourselves.
What problems are you solving with the product? What benefits have you realized?
We are sharing files that are sensitive to other users that are outside of the network. Setting up document protections without the need for passwords on files that get lost. The ability to share large files.
