Our University uses Blackbaud Award Management to award scholarships
What do you like best?
This system allows us to keep all scholarship data in a single place. Previously, we were keeping our data internally in an excel file, which is always open to human error. With this system, we can run reports, look at data in real time, and keep solid details about what we've done.
What do you dislike?
This system is extremely difficult to learn and use. While it does a lot, it is difficult to understand all of its parts and to find the best way to utilize it for your program. Our program is very unique, and we've had a difficult time manipulating it for our uses. While it does some great things, we cannot fully utilize all of them because the way the system locks you into one way of use.
Recommendations to others considering the product:
This system is great to use, and can provide a great platform for managing awards. However, it is incredibly hard to learn and continue to use on an annual basis. I would strongly encourage you to look at the whole system and make sure it does everything you want it to, and that you have the staff to manage it.
What problems are you solving with the product? What benefits have you realized?
We were previously accused of not sharing our scholarship data in a public place for all students to see. This system allows donors and students to search for any scholarship at our university. It also allows us to back up our data so it is not on a personal computer anywhere, where it has the opportunity to be lost.