Phishline is a great application for training our users to be more aware of email scams
What do you like best?
Barracuda Phishline was very helpful in identifying the problem areas in our staff. The reporting help raise managements awareness. The attached training help guarantee that the users that needed it would receive it. Phishline's usefulness I would give a 10 out of 10
What do you dislike?
Navigation of the application could be greatly improved upon. I also found the setup documentation to be lacking. Barracuda Support while very helpful and willing to work with you, this application seems new to them and their ability to solve an issue is lengthy.
Recommendations to others considering the product:
I would recommend Phishline to everyone but just be aware the navigation needs some work and the support staff (who are fantastic and great to work with) seem to need more training in the application.
What problems are you solving with the product? What benefits have you realized?
Our main purpose for using Phishline was to reduce the amount of times our users accept and open Phishing emails. Emails from Support and executives were not cutting it. Phishline helped us identify problem users and to provide training to them directly. It has helped us immensely!