Azalea Health

Cloud-based SaaS: electronic health records, practice management, revenue cycle performance services, telehealth, patient portal.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.0/10 (Expert Score) ★★★★★
Product is rated as #77 in category EHR Software
Ease of use
8.9
Support
6.9
Ease of Setup
0.0

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Azalea provides an electronic health record (EHR) platform, practice management (PM), revenue cycle management (RCM) and telehealth solutions for ambulatory and hospital care settings. Designed for efficiency, the cloud-based infrastructure drives cost savings in hardware, speeds deployment and training time, and increases application availability. Azalea is suitable for community and rural health care settings, including multiple speciality practices.

Azalea EHR is 2015 ONC certified and supports Promoting Interoperability (PI). Users can document SOAP notes, send orders and capture billing from a single screen. The HIPAA-compliant telehealth platform is fully integrated and enables real-time charting. Patient records can be accessed at home, in the practice or in the hospital. Azalea also offers a fully-integrated mobile application, appointment reminders and patient portal. A data integrity validation feature will check various field entries (such as date of birth, insurance, and address) and then notify users of inaccuracies.

Azalea Health
Azalea Health

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Customer Reviews

Azalea Health Reviews

Administrator in Health, Wellness and Fitness

Advanced user of Azalea Health
★★★★★
Terribly Disappointed

What do you like best?

The software is cheap. But then you get what you pay for! Actually, no. You could get a substantially better software system for the money.

What do you dislike?

Everything is a work-around. Nothing works like it is supposed to so you waste time chasing things that don't need any attention in a mediocre EHR. You constantly have to edit things, change nothing, then save again to get simple tasks to work. No good place to put a phone note. Referrals are absolutely useless. Free telehealth programs work much better and are easier for the patient. Scheduling and viewing the daily schedule are two totally different views. Charts get accidentally opened often. Encounters can't be deleted without many steps. Unsigned notes are allowed to be 'readied' for billing. Uses Dr. First for medication management. Diagnosis are not communicated with Dr. First and azalea. Can't view the pharmacy that prescriptions are sent to. Reports are worthless even on the rare occasion that they work. There is no real way to utilize data so that, for instance, diabetic patients can be easily identified.

Recommendations to others considering the product:

Don't do it. There are better choices out there that will benefit your practice and your patients. This software really offers nothing that resembles a modern EHR. No tools to help you manage the practice. Not tools to help you mine patient data to help patients.

What problems are you solving with the product? What benefits have you realized?

The problem that we are solving is getting different software as soon as we can. There are no real benefits to the software - using Microsoft Notepad would be just as useful.

Review source: G2.com

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