Jack of all, Master of Many
What do you like best?
The suite of features offered. It is like removing 90% of your efforts those come from having an on premise data backup and restoration services. On premise software thpugh in this day and age is an obvious no no, but we used it for data backup and recovery using huge data backup servers, imagine the costs piling up for that. With Axcient, our data is now their headache.
What do you dislike?
Well, while Axcient did remove a lot of our woes, like I mentioned, 90% issues, the 10% goes in the quirks those are brought in by cloud+huge amount of data. It took a lot of time for us to backup the huge data load that we had stored on premise( there were freezers in the server room, imagien the size). But I guess that comes with every data backup tool. There is also a passive thought in your mind about the safety of your data, but well, you gotta take risks to solve server management problems I guess?
Recommendations to others considering the product:
well, we made our decision for our org after we were sure about the security standards being followed at Axcient, so make the decision when you're sure about that aspect.
What problems are you solving with the product? What benefits have you realized?
Active data backup and cloud storage.