AT&T Website Solutions

What do you like best?

Struggling to find a positive/best about this product, it's been a struggle and uphill battle to keep this product properly functioning for my organization and needs.

What do you dislike?

Product is fairly pricy, very time consuming to setup, and constant issues with product....the most frustrating part though is the many trouble tickets I've had with AT&T to fix it and the lack of commitment from their support group.

Recommendations to others considering the product:

The email servers do not configure well, when you use the shared webhosting services. When an email is sent to the corp distro list, the email queue manager does not load properly when the server processes the run out. Additionally, they allow user activity in simple POP email to create unmanageable conditions on the server. For instance, the spam filter places spam into the junk folder, but does no further processing. So, the junk folder can grow to a size that prevents the system admins at AT&T from accessing the folder or running commands against it, say, to delete messages older than 1 month. It amazes me that an organization the size of AT&T can not get this right in 2019.

What problems are you solving with the product? What benefits have you realized?

At the time of purchasing this service, I had hopes to solve many of my organization issues, but over the last 6 months it's only taken more time of mine, more money, and much frustration with support to seem to hardly ever get product issues resolved.