Astute Social

A full social media management platform for listening, engaging and publishing. Astute Social helps brands understand customer trends, opinions, and needs, analyze the competitive landscape to make better decisions, and manage customer relationships via social media.

Languages supported:

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

6.0/10 (Expert Score) ★★★★★
Product is rated as #53 in category Social Customer Service Software
Ease of use
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Ease of Setup

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With Astute Social, your customer care and marketing teams have a single platform to manage social listening and brand monitoring, social care and consumer engagement, ratings and reviews across a variety of review platforms, social post scheduling, sentiment tracking, and multi-channel ad campaigns. Advanced natural language and sentiment analysis surface the posts that need your attention and direct CRM integration ensures customer issues are handled quickly with no duplicate work.

Astute Social
Astute Social

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Customer Reviews

Astute Social Reviews

User in Staffing and Recruiting

Advanced user of Astute Social
★★★★★
Astute Social Review

What do you like best?

They offer a ton of services for small business entrepreneurs that don't have the time or resources to hire full-time experts.

What do you dislike?

Some of their services are bit pricey for what you are really getting.

Recommendations to others considering the product:

Use this tool if you do not have the time to manage all the aspects of running successful social media campaigns yourself.

What problems are you solving with the product? What benefits have you realized?

Astute Social helped us manage our Twitter and Facebook accounts as far as creating new content goes. We received more engagement with our pages after using Astute Social.

Review source: G2.com

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