Arctic Wolf Networks

What do you like best?

Once configured, the "dirty work" is out of my hands. The engineers research and check things, and I get involved once they are sure it is an issue needing my input or action. It alleviates my need to constantly monitor logs and systems to ensure they are working efficiantly and safely. Th engineers are knowledgeable abnd present me with best practices on solving the problem at hand when possible. I also get to meet with them regularly to go over events and trends and plan for the future.

What do you dislike?

They don't have enough access to fix some of the "smaller" issues themselves. Although it seems minor, we are a small shop, so any issues they find have to be dealt with by me. I am so fortunate to not have to find them anymore, but I still have to complete mitigation.

Recommendations to others considering the product:

Watch your industry score and ask questions on how it can best be setup to meet your needs collecting the most information in one place.

What problems are you solving with the product? What benefits have you realized?

It has given me time back and increased our security posture. I no longer have to dive into all the logs and systems each day and make sure all is well. We see better security, better monitoring than a small internal shop can do, and we get more time back to deal with other projects and items.