Arcserve Tape Backup

What do you like best?

Hmm . I like if it works and I can't expect that every day

What do you dislike?

Major and constant problems with tape backups, resulting in disk space issues during disk-2-disk-backup. Most of our money for online support is spend just to keep arcserve running. It is very costintensive and needs a lot of manual care by experts who often need the help of experts who don't have the time to help because they help more important customers with arcserve problems.

Recommendations to others considering the product:

Condiser to use something els. VeeAm is nice, although I have no experiences concerning tape backups. Backup with arcserve results in permanent frustration.

What problems are you solving with the product? What benefits have you realized?

It consumes a lot of money to get it maintained by experts who often need the help of other experts to solve our problems - for a certain amount of time, then problems come back