User Friendly and Great Customer Service
What do you like best?
The APS payroll system is user-friendly. The system is really easy to use and the training process allows multiple employees to train at one time. The customer service is great. I have spoken with several team members on many different occasions and every team member is eager to help and provide great responses. Whenever I have an issue (which is not often), my questions are answered promptly with resolution. I also like the quarterly updates. The quarterly updates are live webinars that are also recorded for later review. The quarterly updates keep the users informed of upcoming changes and system enhancement.
What do you dislike?
I haven't found many things to dislike about the APS Payroll solutions. I have encountered some issues with salary setup. There are a few preferences that I am not able to receive at the moment. However, I have had APS team members reach out to myself and colleagues in regards to changes.
Recommendations to others considering the product:
If you are looking for a system that will save you time, streamline your payroll process, and is user-friendly, APS is a great choice. APS Payroll Solutions provides excellent customer service. The team members are work are to help solve any issues and they provide reminders for you to ensure that all requested information is needed
What problems are you solving with the product? What benefits have you realized?
One of the problems that have been solved by using APS Payroll solutions is the amount of time it takes to process our payroll. I am able to complete all of my steps within the system with a minimum worry of error. APS Payroll Solutions has streamlined my process and made me more efficient. APS Payroll Solution has also saved me time in the training process because they provide training for new team members.