Ammyy

What do you like best?

Ammyy is a lightweight and simplistic program. The best thing is that it is not necessary to carry out installations, just open the client. The image quality is very stable, more than any other program you have tried, it also has a voice chat to support the user if required. Another feature that I really like is the file transfer function, since it allows sending and receiving large files.

What do you dislike?

This program lacks annotation tools and written chat, so the assistance you carry out must be mandatory by voice. I also dislike the fact of having to download the client again when a new update occurs.

Recommendations to others considering the product:

I recommend this product to improve support management at the enterprise level. Ammyy does not need facilities and access to computers is almost instantaneously. It is also an excellent tool for file transfer due to its good file size limits.

What problems are you solving with the product? What benefits have you realized?

Among the benefits that Ammyy has given me, I can highlight that the communication between client-employee has become more effective, so that we no longer have to attend the offices of the clients to solve their inconveniences, all the support we can provide perfectly Through this tool. Also, I can mention it has been a solution for file transfer, since this program can send files up to 140 terabytes in size.