Amazon Comprehend

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic.

Languages supported:

8.0/10 (Expert Score) ★★★★★
Product is rated as #46 in category Natural Language Understanding (NLU) Software
Ease of use
9.0
Support
7.1
Ease of Setup
0.0

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Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic.

Amazon Comprehend
Amazon Comprehend

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Customer Reviews

Amazon Comprehend Reviews

Administrator in Retail

Advanced user of Amazon Comprehend
★★★★★
We use comprehend to identify what language a text is

What do you like best?

It works really good to identify what language a text is and it have a high accuracy and we use this for ticket updates from customers from around the world. We have agents with native languages that states that amazon comprehend classification of the languages have a high accuracy

What do you dislike?

I have not seen anything on the downside as we only use it for identify text language

Recommendations to others considering the product:

It works really good to identify what language a text have, short or long text.

What problems are you solving with the product? What benefits have you realized?

We identify the first update from a customer in a ticket to set the language on the ticket to be used for translate all updates based on that

Review source: G2.com

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