ACTIVEWorks for Parks & Recreation

A custom-branded solution that allows you to deliver actionable communication to your customers while tracking their engagements, enabling a deeper understanding of where, when and how they want to hear from you.

Languages supported: English

8.0/10 (Expert Score) ★★★★★
Product is rated as #17 in category Admission-Based Nonprofit Software
Ease of use
7.7
Support
8.1
Ease of Setup
9.3

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For park and recreation departments, YMCAs, campus rec centers and other hubs of community activity.

Increase participation by managing registrations, reservations, schedules, facilities, on-site check-ins, memberships—and lots more—all from one system. ACTIVE Net helps you do more with less.

ACTIVEWorks for Parks & Recreation
ACTIVEWorks for Parks & Recreation

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Customer Reviews

ACTIVEWorks for Parks & Recreation Reviews

User in Health, Wellness and Fitness

Advanced user of ACTIVEWorks for Parks & Recreation
★★★★★
The software is incredibly useful and has many purposes, but is very hard to get used to.

What do you like best?

I like how the main screen that I use the most (scan pass) is very easy to locate and revert back to when completing other work on Active Net. When members scan their passes, their picture, name, and all other valid information comes up quickly and clearly, so there is no confusion. I really enjoy how easy it is to process payment via Active Net and I also enjoy the updates they've made in our "Day Pass" category to allow for ease of use.

What do you dislike?

It is very difficult to become acquainted with, and it took be a very long time to feel somewhat proficient at using Active Net. The tabs and options are not clear and can be very hard to find on the page. Nothing is very clear, and you have to learn how to do most things through trail and error. Sometimes, one mistake means you have to start over completely which can be incredibly disheartening.

Recommendations to others considering the product:

I recommend utilizing resources including people who have used it before, as they are your best opportunity to learning the system. For the most part however, you will learn how to use it through everyday problem solving.

What problems are you solving with the product? What benefits have you realized?

I have been using my coworkers as aid and guidance since they are familiar with the software and understand its short comings. I've become pretty good at doing the actions that I do most frequently when I work, however, if a new problem were to arise I would have no idea how to solve it. I have realized however, how rewarding it is to know how to do something and be able to teach someone else.

Review source: G2.com

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