Activechat.ai Visual Chatbot Builder

Helping businesses automate customer support and marketing with smart voice and messenger chatbots

Languages supported: Catalan, German, English, French, Italian, Malayalam, Portuguese, Russian, Spanish

7.4/10 (Expert Score) ★★★★★
Product is rated as #70 in category Chatbots Software
Ease of use
7.6
Support
6.7
Ease of Setup
0.0

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Activechat (Delaware, U.S.) is a natural language training tool for chatbots and virtual assistants. Our mission is to put the power of conversational AI into the hands of customer service leaders all over the world. We do this so that customer service teams could harness the power of machine learning to solve their day-to-day tasks and improve their routines.

Activechat is a combination of a live chat platform with smart AI-powered chatbot engine and a set of conversational AI tools to help chatbots and virtual assistants understand humans better. We all know that expectations for chatbots are high, but most of the time they’re just not up to the job. Amazing technologies built by humans constantly fail to deliver real value, and that’s something that we want to fix.

With Activechat, your smart AI business assistant is ready in minutes and keeps improving forever. Just extract data from existing conversation logs with “Insights” and automate your natural language assistant skills with “Intents”.

Activechat.ai Visual Chatbot Builder
Activechat.ai Visual Chatbot Builder

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Customer Reviews

Activechat.ai Visual Chatbot Builder Reviews

Armand M.

Advanced user of Activechat.ai Visual Chatbot Builder
★★★★★
The most deceptive company and founder I ever encounter - not recommended at all

What do you like best?

This chatbot was very promising from the start when they launched :

- Woocommerce and Shopify Integration

- NLP & Ai

- Wordpress plugin

- Multichannel (Facebook - limited, Telegram,

- Twilio SMS integration

- Google Sheets

- Intents and GPT-3 integration

What do you dislike?

- Horrible Customer Support

- Lack of detailed documentation

- Lots of features but hard to use and implement

- Not the most intuitive builder

- non-active development for almost a year until recently mid-2020

- deceptive founder and commercial practices not honoring his deal agreement

- Limited Facebook integration, almost dropped all-new features, focusing now on B2B customer support

- No Whatsapp, decreasing Facebook support making any e-commerce use almost worthless.

Recommendations to others considering the product:

I wouldn't recommend them at all. Ever.

What problems are you solving with the product? What benefits have you realized?

Too few to be listed since I lost all trust in them and ended stopping using their service.

Review source: G2.com

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