Good but not good enough, salesforce native give accounting seed a huge advantage over the others.
What do you like best?
Integration and open api, help you buil your own solutions, you might give acces even using api to our customers to get their invoices and upload payment informations theirselves, without any support from your organitzation.
salesforce native give accounting seed a huge advantage over the others, since you will be able to build a real customer 360 oriented platform that makes customers feel he controls everything related to his supply chain.
It let you add case colaborators so you as admin are able to let your team provide accurate feedback inmediatly they received a comment or a notification from AS SUPPORT TEAM.
What do you dislike?
Too many restrictions processing masive records, it reaches Salesforce CPU limits constantly, so we need to keep waiting until next hour/day to continue our duties, when this happens almost the last 3 days of the month it really stops our accounting operations.
Support sometimes take too long to provide a specific answer, I guess releases should always include some side to side job to make sure usres take advantage of all of new features
It should be available with aouth american currencies, then we wont need to use an specific product to manage all of our latinamerican requests and customers.
You guys should work with the bigger banks in industry to improve payment methos, we all know credit card rules, but there are still some people that do not want to use that, maybe, providing options to go an pay at a bank's branch, or using a debit card or online payment with no comissions at all.
Recommendations to others considering the product:
You should have a pretty detailed map of your process so you can take advantage on all of AS feaures from the beginning and it will make you save some time and effort later on, due to change on process or including additional information you didnt include at the beginning.
Read and practice all of the AS releases so you can really learn how to use AS properly in the correct way from the beginning
What problems are you solving with the product? What benefits have you realized?
Problems: Financial Reports, it helped us getting all of the financial information on the same report, including budged, real expenses
Automatic payment and invoicing emails and or notifications, since it is build on salesforce, it let you take advantage on all of salesforce's automation feautres susch as workflows, process builder, flows, massive emails, massive record upload
Benefits: All of our financial info on same place, we can integrate and run real profit and loss reports, since all of our financial informations is here, on the same click.
We are able to get a transaction assigned properly to the correct accounting period since you are able to open/close them anytime you need to, that way late late transactions wont affect incorrect month numbers
COnciliations are top, we can have real budget, expenses and incomes information consolidated.
