A Great Online Payment and Donation Option for any Non-Profit!
What do you like best?
We have been using Acceptiva for our organization for the last 4 years. We especially like the many options available to create online templates for our various events during the year. Each form can be customized with graphics, colors, and customized data fields so you collect the pertinent details from each user. These forms offer a professional look and impactful to the look of the event.
Another solid aspect of Acceptiva is their customer service. Anytime you need assistance with online forms, accounting, transactions, etc., a simple phone call is answered in a matter of seconds by a knowledgeable support team that can provide instant solutions.
What do you dislike?
The only area where we feel like Acceptiva can improve is a more intuitive dashboard for administrators to manage and create their own events, content, and forms. Recently, they have made strides in this area with new updates, but we would like the ability to be able to create our own forms via the dashboard. At this time, new forms need to be submitted online and then are created by the Acceptiva team.
Recommendations to others considering the product:
If you are a small to mid-size non-profit looking to create an online presence for donations or for event registration, take a good look at Acceptiva. Their reasonable monthly and transactions costs, strong customer service, and professional online forms are an asset for any organization!
What problems are you solving with the product? What benefits have you realized?
For our fundraising side, Acceptiva provides us a secure, online presence for our donors to submit gifts in a secure environment. The option to process various types of donations: one-time or recurring is a huge benefit. Also, the pricing structure for Acceptiva is very reasonable for a non-profit and allows us to process a larger percentage of each gift.
The dashboard reporting for both donations and event management provide us with detailed data that allow s us to manage our CMS systems for donors and provides information that is helpful in organizing and executing a successful event.
We also have several accounts set-up with Acceptiva at reasonable monthly/transaction costs that allow for funds to be distributed in to several bank accounts and make our accounting process more accurate.
