Excellent Software for Law Firm Maintenance.
What do you like best?
Clients in the AbacusLaw software are easy to lookup by using various queries, as are the matters and events relating to those clients on the calendar. Databases are completely customizable to use whatever entries the user would like add. If there are ever any issues, the support team is able to resolve the issue in a timely fashion with mineral disruption in the work day.
What do you dislike?
Remote access to AbacusLaw does require a costed license so working remotely isn't always possible without violating the user agreement.
Recommendations to others considering the product:
Have a few different people in the office trained to be able to run any special queries or reports just because doing a search the first few times can be difficult to handle for any users who haven't done so before. Once it's learned though, it's easy to maneuver through.
What problems are you solving with the product? What benefits have you realized?
Our firm is able to maintain notes and documents on clients so we can always access their files, even if we don't have immediate access to the hardcopy files. We are able to make sure that no issues or conflicts come up with scheduling meetings and appointments around hearings.