Hickory

Hickory is a training tool focused on retention and designed to turn sales and customer service staff into brand experts.

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9.0/10 (Expert Score) ★★★★★
Product is rated as #17 in category Training Management Systems
Ease of use
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Hickory is a training tool focused on retention and designed to turn sales and customer service staff into brand experts.

Hickory
Hickory

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Customer Reviews

Hickory Reviews

Administrator in Hospital & Health Care

Advanced user of Hickory
★★★★★
Hickory

What do you like best?

It is very user friendly from both a managing standpoint and a user standpoint.

What do you dislike?

It can be buggy. Sometimes it won't save the lessons you've created and you'll lose everything if you did not previously create in a separate document. However I guarantee that will only happen once before you cautiously create your lessons in a different doc to avoid it in the future.

Recommendations to others considering the product:

You must save your work as you go to avoid the risk of your users losing the lessons they create. For example, you will create each slide for your lesson, before creating the next slide always save your work. Otherwise, you risk the system not saving things for you and you will lose your work. I tend to create each page in a separate doc to be safe.

What problems are you solving with the product? What benefits have you realized?

It has helped train large groups on company adjustments and keep people actively learning and reviewing lessons on the company and protocols.

Review source: G2.com

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