Ignorance is not always bliss!
What do you like best?
All-in-one capabilities! The amount of assets this program holds to track and document all processes and procedures is uncanny. Prior to using Scriptrunner, my team was working on multiple different programs and softwares to track processes and documentations. It was an awful experience and we had no idea that there were solutions to all of our flow issues out there. Not until the newest hire enlightened us and we haven't gone back!
What do you dislike?
There is a bit of a learning curve on Jira in general, but once taught and the process becomes clear - Its the best software, in my opinion, for automation testing and documentation. 10/10 would recommend to anyone in my field.
Recommendations to others considering the product:
If you have a small team or working on small individual projects only, don't bother going through the learning curve of this application and Its complexity. For big projects and teams with continuous tests and software updates, this is perfect for management and documentation.
What problems are you solving with the product? What benefits have you realized?
In other softwares, teams are limited to templates, documenting certain ways, and adapting to THEIR FLOW. With Scriptrunner's awesome customization capabilities, you can create custom scripts that fit your teams flow and fields. This allows for businesses and teams to reach further in their testing and development within their own softwares!