CircleBack

A Must-Have for Business and Sales Pros

CircleBack

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John C. R.

Advanced user of CircleBack

★★★★★

Problematic at best

What do you like best?

Ability to scan emails for 'signatures' to add to contacts

What do you dislike?

1) Inability to do native synch back to phonebook

2) Emphasis on phone apps vs. web version

3) Help files seem dated. Instructions to use tools like 'synch' or 'manage CRM accounts" that don't exist in my menus.

4) Lack of simple export to CSV or equiv.

5) Support is outsourced, via tickets, no real-time support avail.

In short: hours wasted! Uninstalling after several months.

Recommendations to others considering the product:

Don't. Just don't.

What problems are you solving with the product? What benefits have you realized?

Looking for an automated (background) approach to keep contacts up-to-date

Review source: G2.com