Great for research and brand monitoring
What do you like best?
BrandMentions is a powerful research and branding monitoring tool. We also use it for social listening. So far, it has found more mentions than any other tool we've used. This isn't an easy task because we are looking for old mentions for a client. BrandMentions has made it very easy to find the right data for this client and other projects. We've been amazed by what this tool continues to find.
What do you dislike?
There are lots of options and it takes some time to figure out how to make it generate the results we were looking for with the boolean search function. However, the BrandMentions team was more than willing to help us set up alerts so that helped a lot.
Recommendations to others considering the product:
BrandMentions is worth trying if you're looking for a good social listening tool. It's found results for us that we didn't know were out there.
What problems are you solving with the product? What benefits have you realized?
BrandMentions is helping us stay on top of our clients' brands' mentions. It's a powerful tool once you learn how to use the search function.