Data-Driven Insights, Simple UX
What do you like best?
Infegy makes diving deep into social listening data simple. From easy-to-read charts to info callouts that help you determine what's driving volume increases, the tool is easy to use and understand. I love that you can look at the overview results and get a good idea of what the story is before even needing to dive into other tabs. If you don't like the results, you can tweak the searches directly without having to exit your workspace. Very simple!
What do you dislike?
Reading through content at the post-level can be a weighty task, and does not always put things into context the way you'd like. It can be cumbersome flipping through one post at a time and I have found that a number of posts are only tangentially related to the original query. Some of this can be fixed through tweaks to the query, while others are rooted in the system itself.
What problems are you solving with the product? What benefits have you realized?
We're able to quickly look at the digital conversation landscape and provide current and potential clients with actionable, data-driven recommendations for what content to focus on and what conversations to join.