BrandChats has developed a Social Listening Platform and a Social Profiling & Social Audiences platform (differential technology in the market, which allows us to know much more about the authors and users of social networks and digital media); which are used in several use cases such as: online reputation, brand monitoring, benchmarking, consumer and community analysis, consumer opinion and brand perception analysis , social CRM, audience analysis & segmentation, content strategy (new trends, content discovery, propagation analysis), campaign analysis (online & offline) & influencer programs