DataGrail is a purpose-built platform for legal and security teams to manage personal data for privacy regulations like the GDPR and California's Privacy Act.

Languages supported: Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hungarian, Italian, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish

9.6/10 (Expert Score) ★★★★★
Product is rated as #10 in category Consent Management Platform (CMP) Software
Ease of use
9.2
Support
9.6
Ease of Setup
9.0

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DataGrail is the privacy platform modern brands rely on to build customer trust and transparency. We untangle the complexity of data privacy and help brands build privacy programs that work, giving them an easy-to-use platform to automate and scale privacy, and stay compliant with regulations like GDPR, CCPA, and CPRA.

With 900+ pre-built connections with popular apps and infrastructure, the DataGrail Integration Network is the first of its kind to detect shadow IT that may contain personal data, ensuring the most accurate data discovery.

DataGrail services millions of consumers, through companies like Overstock, Restoration Hardware, NETGEAR, and Outreach. DataGrail is backed by leading VCs and strategic investors, including Operator Collective and Okta Ventures. Visit www.datagrail.io to learn more.

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Customer Reviews

DataGrail Reviews

Administrator in Retail

Advanced user of DataGrail
★★★★★
Easy Integration, All in One Product

What do you like best?

DataGrail's support staff and the onboarding team made the integration process easy and efficient. DataGrail's support team is expeditiously responsive and always available. DataGrail is easy to use and navigate, and because of this has allowed the legal department to be able to shift data privacy-related consumer requests to other departments for handling. Additionally, DataGrail's ability to automatically create API connections with the company's third-party vendors at no added cost, even with vendors who do not already have connections in place, was unprecedented - no other vendors we explored offered this solution.

What do you dislike?

We have not experienced any downsides to using DataGrail. The on-boarding process has been seamless. Since we are still in the on-boarding stage, we are hoping to see if the live data map services will be helpful for the company and its purposes.

Recommendations to others considering the product:

I recommend looking into into the customer support services and the service level commitment. The customer support service at DataGrail was the best. Also look into their knowledge of related data privacy laws.

What problems are you solving with the product? What benefits have you realized?

DataGrail has allowed us to transform a manual process into an automated process which helps save on time. Additionally, DataGrail has allowed us to keep an automatic log of requests which significantly contributes to the company's compliance efforts. Further, DataGrail's live data map will allow us to convert a manual audit to an automated one which no longer needs to be done by outside consultants.

Review source: G2.com

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