EmpowerID

What do you like best?

Our EmpowerID team, upon implementation, helped us to create custom workflows for onboarding/offboarding our employees and contractors. The power of the automation behind these workflows save our staff many hours.

What do you dislike?

Appears that the organization is development oriented and not support oriented. Difficult to receive consistent, reliable support.

What problems are you solving with the product? What benefits have you realized?

Utilizing SSO and authentication into multiples resources for both internal employees (AD users) and external customers (non-AD users). RBAC for assigning automated permissions to resources. Automated workflows for onboarding/offboarding is a great benefit to our organization.