10.0/10 (Expert Score) ★★★★★
Product is rated as #5 in category Background Check Software
Ease of use
Support
Ease of Setup

Employment Background Investigations, Inc. (EBI) provides modern background screening solutions for today’s talent, contract, and volunteer acquisition needs. As the most awarded screening provider in HRO Today’s Baker’s Dozen Customer Satisfaction survey, having ranked for 12 years, EBI is committed to providing the most secure, highest quality solutions available anywhere.

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Customer Reviews

EBI Reviews

Frank M.

Advanced user of EBI
★★★★★
United Bank Review for EBI

What do you like best?

Customer Service A+

Implementation and API set up from Recruiting System to EBI's candidate portal

Dedicated account manager

Timely Checks, even with county delay shut down due to COVID

What do you dislike?

Nothing really, even their costs and fees are market competitive.

Recommendations to others considering the product:

Dedicated account rep available to go over any issues, including support, billing, and future enhancements.

What problems are you solving with the product? What benefits have you realized?

We're solving issues we had with manual work recruiters had to do to launch/ get candidates to complete pre-employment Credit / BG checks including the timeliness of completion.

We created a 2-way feed from our Recruiting system that updates / launches the authorization for candidates and notifies recruiters when the check(s) are complete. A unique url is then sent back to the recruiting system to display on the candidate record that the recruiter can then click on to receive the results of the Credit / Background check.

Review source: G2.com

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