Outperform reduces my inventory costs like no other
What do you like best?
Outperform has a lot of features in their S&OP system. One of the best features in their system is the reduction of inventory costs while at the same time it reduces my stockouts and improves my customer satisfaction. We value and like the features preventing us to overstock the most, as that carries a lot of unnecessary costs that could be avoided.
What do you dislike?
When we went for this system we were promised “real-time demand and supply”, which the system doesn't really show once we use Outperform. I find the advertising of such features rough as we thought that we could access these features. We haven't tried to contact Outperform yet for this matter, but even if this is somewhere in the user interface, it would say a lot to you as a business how inefficient the user interface is. Some features are really hard to find.
Recommendations to others considering the product:
If you want to have a performance boost and reduce your stockouts, while at the same time increasing your customer satisfaction; then give Outperform a try. I recommend to have many S&OPs in the bucket list, because the user interface is kind of painful. Be prepared to have a plan B if you don't like Outperform after all.
What problems are you solving with the product? What benefits have you realized?
We are solving the problems of overstocking, reduction of inventory costs and performing a better service level for our customers. We also benefit from increase of production capacity, as the system eliminates some of the manual work labor we had to do.
