SmashFlyX

What do you like best?

I don't know. They have a new marketing campaign platform that isn't much better than their old one. Our rep is great.

What do you dislike?

Oh boy. We seem to have issues pop up with the system often. Tracking links aren't working for us. The analytics are really slow to load and sometimes not terribly intuitive.

Recommendations to others considering the product:

Sigh. We've had smashfly as a vendor for several years and I will say their product support has gotten better, but that's primarily because we have a great rep on our account. I do think their partnership with Symphony Talent will be a positive change. I'm not sure if we have an old platform, but sometimes the system is clunky. We also have a terrible ATS that doesn't help issues.

What problems are you solving with the product? What benefits have you realized?

It's our recruitment CRM and allows us to capture data for our candidate pool.