Cartegraph

Cartegraph makes modern operations management software for local governments.

Languages supported: English

8.2/10 (Expert Score) ★★★★★
Product is rated as #9 in category Public Works Software
Ease of use
6.7
Support
9.0
Ease of Setup
8.1

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Cities, counties, universities, utilities, commercial campuses and other infrastructure owners. use Cartegraph to manage the operations and maintenance of their buildings and infrastructure assets.

Available on desktop and mobile, teams use Cartegraph to:
– Optimize the performance of their buildings and infrastructure
– Operate and maintain every infrastructure asset: indoors, outdoors, above and below ground
– Create tasks and manage work orders for maintenance, inspections, storm cleanup, disaster response, and more
– Capture resource usage, including labor hours, equipment, and materials
– Manage requests from constituents, colleagues, and crew members
– Monitor performance and KPIs with live dashboards and powerful reports
– Run scenarios to build data-driven budgets, capital plans, and more
– Automate workflows and reminders
– Integrate with GIS, 311, fuel systems, and more
– Improve space utilization and occupancy rates
– Orchestrate and streamline move plans
– Gain visibility on space inventory by type, use, accessibility, and condition
– Reduce operating costs through smarter, data-driven decisions

Use Cartegraph to manage every infrastructure asset, including: pavement, signs, signalized intersections, guardrails, light fixtures, pavement markings, bridges, ADA ramps, sidewalks, trees, parks, playgrounds, facilities, HVAC equipment, roofing systems, electrical generators, indoor lighting, plumbing fixtures, treatment plants, backflows, hydrants, water mains, laterals, valves, meters, pumps, manholes, culverts, storm inlets, outlets, pipes, pumps, fleet, and more.

Asset Management. Work Management. Resource Management. Request Management. Space Management. Drive high-performance operations with Cartegraph.

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Customer Reviews

Cartegraph Reviews

Administrator in Government Administration

Advanced user of Cartegraph
★★★★★
Cartegraph's famous line, This feature may not be available in every package.

What do you like best?

The tech support is definitely the best feature. Their support team is small (less than 10 people), but it is very capable. They can respond instantly via phone, but it usually takes a few days for them to return an email.

What do you dislike?

The development is very stagnant. New, useful features are rare. They very rarely incorporate highly suggested features in a timely manner. Their update cycle is about every 6 months. The system feels clunky and needs an overhaul even though it is only a few years old.

Recommendations to others considering the product:

Look around before committing to this. They may have been in the market for a while, but I feel there the system is not very user-friendly for non-technologically-inclined users. I personally feel more training would have gone a long way. Additional if you can see how other users use this system would be extremely beneficial.

What problems are you solving with the product? What benefits have you realized?

We use Cartegraph for our asset management and work order system. We are able to see what work has been completed on a map. It integrates well with Esri's ArcGIS, but it does not work with any other GIS platforms including but not limited to Google Maps API and QGIS.

Review source: G2.com

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