Encircle for Restoration

What do you like best?

I like that I can generate multiple reports for different things, and being able to send out a text-link to homeowners and have them electronically sign and send back immediately, all the information and details you can add. Customer support is amazing as well. I like that it also is immediately updated across both the website and the mobile app.

What do you dislike?

Photos do not always load in a timely manner, there are some instances where I will be sending out a link to a homeowner to sign, and the homeowner signed it immediately but it never sent it back and updated on the website. A week later, I get the signed paperwork from the homeowner.

Recommendations to others considering the product:

Encircle has many options for different groups of a restoration company. It is very detailed in the reports you can run and the customer service. I was able to get roughly 125 employees in 2 different states trained in less than 2 months.

What problems are you solving with the product? What benefits have you realized?

Encircle has helped our labor hours go down due to the fact that multiple people can start documenting each room/item, the interactive photo reports are a huge hit with our estimators and adjusters giving them all the information they needed in one report.