What do you like best?
The flexibility in reporting, configuration, and administration is great and gave my organization the confidence that they could configure this to meet all of their needs. Also, having everything (projects, time reporting, portfolio snapshot, product ideas, etc.) in one tool has a lot of promise if it can be pulled off.
What do you dislike?
This power and customization ability comes at a steep cost though in terms of usability, the user interface, and the overall experience of using the tool. For instance, we started to roll out PowerSteering for time reporting on projects for all staff after using a different tool for the last several years. The first reaction from most staff was 'Wow – where do I begin?' The interface is not intuitive and takes a significant amount of time to learn. This is fine for someone who will be using the software every day, but is a large hurdle when trying to drive adoption in the company for anything other than the most basic, mandated data entry.
What problems are you solving with the product? What benefits have you realized?
PowerSteering was supposed to provide a central tool to manage our project portfolio and even expanding to include other features (like idea portal submissions from stakeholders, etc.) though we are still early along our journey and haven't been using the software long enough to see if it will really result in those benefits over a period of years.
So far we have been able to migrate tasks over to PowerSteering to reduce the number of different applications we have to manage and ask staff to use.
