OpenAir PSA

From resource management and project management, to time and expense tracking, project accounting, and billing and invoicing, NetSuite OpenAir PSA solution provides a better way to manage projects and resources.

Languages supported: Czech, Danish, German, English, Finnish, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)

7.4/10 (Expert Score) ★★★★★
Product is rated as #36 in category Professional Services Automation Software
Ease of use
7.0
Support
7.5
Ease of Setup
6.2

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NetSuite OpenAir professional services automation (PSA) software empowers your entire professional services business to gain real-time insights, increase project profitability and maximize billable resource utilization to make informed, data-driven decisions from a single, cloud-based platform.

OpenAir PSA
OpenAir PSA

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Customer Reviews

OpenAir PSA Reviews

User in Management Consulting

Advanced user of OpenAir PSA
★★★★★
OpenAir - an effective time tracking application

What do you like best?

OpenAir simplifies the process of starting each week with an option to create a pre-defined timesheet based on your previous weeks' submission. Therefore if you are in similar projects or conduct similar tasks week to week, it's a simple matter of updating your time, not adding and removing tasks and project categories.

What do you dislike?

At times, OpenAir is not intuitive and requires a lot of digging or experimenting to find what you need. For instance, it isn't easy to find a simple utilization report and also providing forecasts was difficult until a coworker walked me through the process. This is just part of the learning curve for any new application, but OpenAir could be more intuitive or provide better labeling to assist with its usage.

What problems are you solving with the product? What benefits have you realized?

All of our consultants use OpenAir to track time spent on client projects, internal administrative tasks, sick/vacation leave time, training, etc.

Review source: G2.com

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