Workday Professional Services Automation

Workday Professional Services Automation (PSA) helps customers manage the entire lifecycle of their client-facing billable projects. Their sales, resource managers, project managers, and finance teams gain a single source of truth to view and act on every type of data. Rich talent intelligence helps them match the right people with the right project, while flexible billing and revenue recognition enables them to confidently accelerate business transformation. And since all Workday applications across finance, HR, and operations are part of a single system, customers can boost collaboration, increase efficiency and insight, and improve customer service. Workday's intuitive and highly functional mobile app helps people to be more productive on-the-go and its global footprint enables companies to scale and expand to international markets with ease.

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8.0/10 (Expert Score) ★★★★★
Product is rated as #29 in category Professional Services Automation Software
Ease of use
8.7
Support
7.9
Ease of Setup
8.9

Workday Professional Services Automation (PSA) helps customers manage the entire lifecycle of their client-facing billable projects. Their sales, resource managers, project managers, and finance teams gain a single source of truth to view and act on every type of data. Rich talent intelligence helps them match the right people with the right project, while flexible billing and revenue recognition enables them to confidently accelerate business transformation. And since all Workday applications across finance, HR, and operations are part of a single system, customers can boost collaboration, increase efficiency and insight, and improve customer service. Workday’s intuitive and highly functional mobile app helps people to be more productive on-the-go and its global footprint enables companies to scale and expand to international markets with ease.

Workday Professional Services Automation
Workday Professional Services Automation

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Customer Reviews

Workday Professional Services Automation Reviews

User in Higher Education

Advanced user of Workday Professional Services Automation
★★★★★
Easy Hours Tracking

What do you like best?

I love that I can submit my own hours as I work them and that I can request vacation time at any time I please and know that it will go straight to my supervisor for review. My old system had me email requesting time off and I barely knew how much vacation time I have accrued throughout the year or the amount of sick time I had available to me. In that sense, that was valuable information to me.

What do you dislike?

I wish I understood the "absence" language. For a brief time, I was logging my time incorrectly in the system. For example, a holiday time off is noted as "Holiday Time Taken" but in my eyes, I feel like it would make more sense to be a credit. Anyway, there is times where I am not sure what to select but have to check with HR in terms of logging a correct timesheet code.

What problems are you solving with the product? What benefits have you realized?

When yearly taxes comes around, I have instant access to copies of my W-2. I can easily reference and submit time off.

Review source: G2.com

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