HaloPSA

What do you like best?

We have gone through several different tickets solutions for our MSP business as they are extremely rigid and can't be customised. With Halo, it can be customised to do everything you need it to do. The possibilities are endless as the support team are fantastic and they will implement what ever you need.

We couldn't live without Dashboards and we now have 3 large screens in the office displaying data on tickets, deliveries and now projects. Stop wasting your time on other solutions.

What do you dislike?

Some functionality still only available on the legacy Windows program but with every new update more and more is coming across. We are just waiting for Xero integration to be moved across and then we will not use the Windows app.

What problems are you solving with the product? What benefits have you realized?

We had data in several different systems that didn't talk with each other. With Halo everything talks to each other with interactions and customisations. Everything is automated.