Great product with good and timely support team behind it.
What do you like best?
It eases a lot of communication between our company and its clients by helping the clients through the selection process of pictures for the photobooks. Earlier this used to take a lot of time and was a cause for pain in terms of how much effort the clients had to put in to get it done. Our overall work processes are more streamlined now.
What do you dislike?
Some bugs do occur from time to time like other software. Their testing team could perform better by more thoroughly testing releases. I do however appreciate how helpful and prompt they are in case of any issue being reported.
Recommendations to others considering the product:
Its a product that you must try to see if it fits with your organizational process. Their web builder is a great offering as well which is easily upgradable and helps you be current at all times.
What problems are you solving with the product? What benefits have you realized?
As mentioned above, we enjoy a more streamlined process of selection of pictures done by our clients. This benefits us by improving overall client experience by reducing the efforts on their part. Also gets the job done quicker.