Beyond Excellent, Professional Repsentative, On-Point Terminal Setup
What do you like best?
I reached out to magicpay because my POS system requires special integration and I saw on their website that they advertise they can integrate to POS systems. I spoke to a representative who was very knowledgeable and super understanding and right away told me what I needed. I was skeptical at first since I have been looking for a merchant account before that can connect to my software, but previous providers at the end were not able to assist. To my surprise, I have received a fully programmed PIN pad, all I had to do was plug it into the ethernet and power cord and it was ready and connected to my POS software.
What do you dislike?
Although there is not much bad to say, their verification process required me for my personal information, including ID and a SSN check. Looking back I understand why, but when doing the application it seemed odd, since I am a business.
What problems are you solving with the product? What benefits have you realized?
I solved the issue of being able to integrate my credit card processing to my point of sale software. Now I do not have to do manual batch work and reconcile payments every night.