Merchant e-Solutions

Merchant e-Solutions provides a wide variety of solutions for each of your sales channels and below is a list of all the payment solutions provided, by sales channel.

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5.4/10 (Expert Score) ★★★★★
Product is rated as #95 in category Payment Processing Software
Ease of use
Support
Ease of Setup

Merchant e-Solutions is the Leader in Simplifying Payments.

Merchant e-Solutions helps merchants accept payments anywhere and easily manage all on one platform. Merchant e-Solutions provides a global network and enables merchants to securely do business in multiple channels including online, mobile, and in-person. Our industry-leading technology platform, flexible and customized reporting, and world-class service provide customers, banks, partners and developers with the most comprehensive payment services in the market.

Merchant e-Solutions is a U.S.-based company headquartered in the heart of Silicon Valley in Redwood City, California, and registered in the state of Delaware. Merchant e-Solutions is both a merchant acquirer and global processor, processing over $14 billion in annual transaction volume and supporting 150 global currencies including all major credit cards, debit, and alternative payment solutions.

Merchant e-Solutions is owned by Cielo S.A., Latin America’s leader in electronic payment solutions. Cielo S.A. acquired Merchant e-Solutions in 2012 primarily for its industry-leading technology platform, world-class service, and payment expertise. Headquartered in Sao Paulo, Brazil, Cielo S.A. is a publicly traded company serving more than 1.3 million active merchants and covers 99% of Brazilian territory.

Merchant e-Solutions
Merchant e-Solutions

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Customer Reviews

Merchant e-Solutions Reviews

User in Retail

Advanced user of Merchant e-Solutions
★★★★★
Just a disaster of a company

What do you like best?

They are cheap, and that is of course a benefit. Beyond that, they do seem to be modernizing their technology. I suppose that is good.

What do you dislike?

This is just not a serious company. Trying to get anything from them technologically is a nightmare. I am currently going through a process where they lost all my tokenizations after botching a software upgrade that I had been waiting on for weeks after it was supposed to be initially done. Nobody seems to be on the same page. If you hear something from one person, know that is just their opinion and not the opinion of the company as a whole, because no such thing exists.

Recommendations to others considering the product:

They are cheap, but if you ever want to do anything remotely complex, my advice is to go with another solutions provider.

What problems are you solving with the product? What benefits have you realized?

They process my payments, and they do it very cheaply. That is the benefit. They also integrate with NetSuite, although the way they do that is suboptimal compared to other providers. Maybe you get what you pay for.

Review source: G2.com

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