What do you like best?
From an administration perspective, it meets all basic requirements of a password manager. It was relatively easy to setup and use. Having the ability to delegate access to specific applications or passwords for the appropriate user or team is a must have in any password management tool. I also liked how users were able to have their own personal credentials store as this eliminates the need for a secondary password manager application.
Ideally, ManageEngine Password Manager is best suited for organizations that have lots of different applications and services that utilize different credentials. Any IT team would benefit from using this tool.
What do you dislike?
From an integration standpoint, ManageEngine Password Manager only allows for Active Directory integration. I am sure that lots of other organizations have different Identity Providers such as Azure Active Directory, Okta,One Login -- to name a few. If ManageEngine Password Manager allowed for more integrations with identity providers, then I am sure a lot more organizations would adopt it.
The pricing could be more competitive. It is currently priced higher than industry competitors such as Keeper or LastPass.
Recommendations to others considering the product:
It would be best to research what other password managers are available on the market. My largest caveat with Password Manager Pro is how it only offers integration with Active Directory. Again, many organizations use identity providers other than Active Directory.
What problems are you solving with the product? What benefits have you realized?
We looked for a basic password manager that had identity access management capabilities. Password Manager Pro met all the basic requirements we were looking for in a password manager.