Buster Fetcher

What do you like best?

I run an e-commerce business with my partner and we ship about 150-300 parcels a week, depending on demand. We didn't know that many of our packages were delivered late. Claiming a refund for every late shipment would take about 7-8 hours a week of applications and paperwork with various of our delivery services. Buster Fetcher allowed us to visualize the percentage of late deliveries by Canada Post, which was as high as 23% per week sometimes!

I can see very granular details about late shipment areas and various metrics that would allow me to understand the flow and the finances related to my claims. The dashboards allow for flawless reporting real-time! All of my refunds are processed quickly and automatically without the headache!

What do you dislike?

I would like to see a bit more detail in my metrics on the dahsboards; but that's because I'm a data science geek. Upon speaking with a representative, I was told a new design is in the works, so I can't wait!

Recommendations to others considering the product:

Can't wait for the updated interface!

What problems are you solving with the product? What benefits have you realized?

This tool is unique and automatically claims a refund, while doing it for a commission of the refund. No more headaches and no more time-consuming refund claims. I now have an extra 7-8 hours to focus on business development instead of time-consuming paperwork.