Automatic Call Recording

What do you like best?

The ability to monitor your calls is an invaluable learning tool. Anyone in sales not recording their pitches and/or demos is at a huge disadvantage. This is an easy add on to help increase prospecting, and get your reps up to speed.

What do you dislike?

THE WORST CUSTOMER SERVICE. I used these guys 2 companies ago and remember that they have multiple apps and none of them have worked from the beginning. They say that they have their engineers working on them and it's always the same story of making it a priority to fix the issue. Well, months later and their “priority” is still in limbo. You would think that they would offer us some kind of compensation but they don't even care. Bottom line, they look and sound great up front but once you are locked in, they really don't care about the customer! Since it is a public company, I guess they only care about the shareholders and not their actual customers!

Recommendations to others considering the product:

Support your products and customers. Yall is brutal.

What problems are you solving with the product? What benefits have you realized?

None at the moment. Ring DNA and/or Zoom are much better alternatives