Call Corder

What do you like best?

It has numerous pros-

-Best part is the legal option,which enables you to put up a legal disclaimer before call automatically.

- has the option to record the calls with a button(manual) as well as automatic recording.(varies from user to user)

-A search bar enables you to search for any past recording from the saved audio files.(Search can be done using date,file name etc.)

-During an ongoing call several options are available like hold ,hold on hold recoding,start,stop.

What do you dislike?

The only thing i dislike about it is the storage space it occupies per call.Also the data stored remains a bit scattered.

Recommendations to others considering the product:

The best software for business solutions related to industries like bpo,kpo,where the same information is to be communicate to the customers,it can save the time and money.

What problems are you solving with the product? What benefits have you realized?

I can put a legal disclaimer beforehand the call placing which helps a lot in the call center purpose.you won't need to repeat the same thing to every customer,just put up the disclaimer that this call is being recorded.