Practical Law Connect - Practice Point (it is no longer called this FYI)
What do you like best?
I love that this is a 'marriage' between Westlaw and Practical Law.
Also, appreciate that there are no client charges within Practical Law Connect (Practice Point).
(This title that G2Crowd is wrong - it USED to be called Practice Point, now Practical Law Connect).
What do you dislike?
I sometimes find the landing page for the practice areas to be over-saturated in news rather than other features, such as documents, cases, etc.
Recommendations to others considering the product:
The support team for PLC is fantastic and I have used them several times via chat, email, and phone. PLC is helpful if you are doing a 'crash course' in a specific area of law and don't want to run up client charges (in Westlaw, if that is how your company has set up). You are able to search and get the litigation side but also the Practical Law features with documents, checklists, toolkits, etc. The browse by content type is a great feature if you know exactly what you are looking for or have a citation.
What problems are you solving with the product? What benefits have you realized?
use it for quick research on specific issues in law - the dropdown menus within each practice area are easy to navigate and offer great specific topics for each area.