Remail

What do you like best?

Prompt reply and action to customer issues

What do you dislike?

Might need to add/fix/improve some features

Recommendations to others considering the product:

Their support staff do not seem to be native English speakers but be patient and concise -- they do understand what you need and they are quick to respond and take prompt action to fix any issues.

What problems are you solving with the product? What benefits have you realized?

Tested the software with two other competitors, got the highest open rates on Remail and achieved my goal of producing leads via email in a shorter span of time.

Cost per seat/email account is also lower than competitors, especially with promo codes. Some features may be not be present compared to similar software, but may or may not need these anyway especially if you're only starting out. Also, you can work around the limitations anyway ex. No A/B testing? Then send 2 competing campaigns and adjust future campaigns.

You probably won't be sending out complicated EDMs with this software but then email marketing over Gmail is best done with short, plain-text and highly personalized messages anyway.

The important basics are there and they work -- contact/list management (which can be sticky at times), email personalization and with some degree of customized fields, open/click tracking, auto-follow ups, campaign management and essential reports.

If you have seen success with one-by-one sending on Gmail or add-on extensions like Streak to send emails automatically, you will probably save more time with Remail. Remail also allows you to throttle sending unlike most Gmail extensions that attempt to send everything out as fast as possible, increasing the risk for account restrictions.