QGenda

What do you like best?

I like that QGenda allowed our team to streamline the scheduling of 6 urgent care facilities, 20+ physicians/providers, and 80+ nurses/MAs.

The program also allows for staff to see their schedule immediately electronically (online or app) and control edits to their schedule by handling their own swaps amongst colleagues.

What do you dislike?

The integration and build of the software to function the same way people have to oversee the schedule and ensure we have sufficient coverage took much longer than anticipated. Additionally, it resulted in the support staff who's role was to oversee scheduling being let go - which played a large role in team morale given they developed a relationship/trust in her 'touch' of the schedules.

Recommendations to others considering the product:

Overall, I would recommend other teams who have complex schedules utilize the QGenda product. Once we got thru the discovery and build of the program, the execution and education to the entire team was easy & seamless. We solved many issues by transitioning from paper schedules to QGenda. Our team no longer has to wait for a schedule to be posted/emailed to them by a physical person, they can simply login to their QGenda account on their computer/smart device. Additionally, the use of QGenda has allowed management a more 'hands off' approach to adjusting/switching staff schedules as they now own the capability to do so via their QGenda portal.

What problems are you solving with the product? What benefits have you realized?

Time spent to create schedules; Ensure schedules are created fairly amongst all staff and locations; Ease to view schedules