SolarWinds Papertrail

Papertrail provides lightning-fast log management tools for search, live tail, flexible system groups, team-wide access, and integration with popular communications platforms like PagerDuty and Slack to help you quickly track down customer problems, debug app requests, or troubleshoot slow database queries. You can use Papertrail with a wide variety of log types, including syslog, text log files, Apache, MySQL, Ruby on Rails, Windows events, Tomcat, Heroku apps, routers, firewalls, and many more.

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8.4/10 (Expert Score) ★★★★★
Product is rated as #22 in category Log Monitoring Software
Ease of use
8.3
Support
8.3
Ease of Setup
0.0

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SolarWindsВ® PapertrailВ® is simple, powerful log management designed by engineers for engineers that supports most every log type, and provides real-time tailing and intuitive search and filter capabilities to simplify troubleshooting and reduce Mean Time to Repair (MTTR)

1. Realtime (really) – Tail and search logs as they happen. Find the event messages you need among the gigabytes of log data, within seconds.

2. Simple yet powerful – Create flexible log views in a few clicks. Turn related systems into event streams and automatically group new systems using wild cards. Save searches to quickly create alerts and dashboards.

3. Get started in seconds – Nothing to install. Use any common syslog daemon or our collector to start sending logs to Papertrail and start searching and tailing logs immediately.

4. Works the way you do – Web browser, command line (CLI) and API access, all with the same easy search format. More than 20 integrations with popular alerting and monitoring solutions and webhooks for easy integration into any environment.

5. Integrates with APM – Seamlessly integrates with SolarWinds AppOptics to quickly switch between traces, metrics, and logs without losing context.

SolarWinds Papertrail
SolarWinds Papertrail

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Customer Reviews

SolarWinds Papertrail Reviews

Vera V.

Advanced user of SolarWinds Papertrail
★★★★★
PaperTrail is a great cloud product

What do you like best?

Setup is extremely easy, it took less than 5 minutes to setup my first log.I love the idea that it's an easy to configure solution. I think this will prove to be more reliable of a solution than using email reports or local storage solutions. I think setting up email alerts took way longer to implement.

What do you dislike?

I dislike the jump in cost from the free version to the equivalent storage space in the paid version, to get the same amount of storage after the free trial, you have to go from $0/ month up to $150/ month. . I dislike that they don't have a SMS alerts option, I feel like that would be a logical next step. Another feature I would to see, and I'm surprised they don't offer, unless I missed it, is the ability to send these logs / alerts to Solarwinds MSP, which does give me push notifications.

Recommendations to others considering the product:

For servers/ workstations the setup is straightforward, and takes virtually no time at all. More specialized devices/ platforms will take more knowledge and setup time. I don't think I've ever seen a pre-built solution for logs like this. It would take far more work to setup manually.

What problems are you solving with the product? What benefits have you realized?

An easy, consolidated, cloud access solution for all the various logs I need to keep track of. I'm not super experienced with it, but it looks like I can setup a wide variety of devices to send their logs to papertrail

Review source: G2.com

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