LPT:One

A print cost management solutions for small libraries.

LPT:One

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Robert W.

Advanced user of LPT:One

★★★★★

Customer Service Nightmare

What do you like best?

Software functions as advertised once installed.

What do you dislike?

Installs, migrations, changes are difficult. Annual maintenance does not cover any changes or hardware replacements. Long wait time for customer service. If you don't want to pay additional charges they provide insufficient instructions to perform these tasks on your own.

Recommendations to others considering the product:

Poor customer service, expect to pay for hardware changes/upgrades

What problems are you solving with the product? What benefits have you realized?

Charges library patrons for printing and performs time keeping control for patron computers.

Review source: G2.com