Smokeball is taking our practice to the next level.
What do you like best?
Smokeball has a very intuitive interface with an easy to use search tool which keeps our firm information at the tip of our fingers. Smokeball has been an awesome cloud storage file system that is easy to use and customize. The forms are also a huge plus and finally the Leads have added a new dimesion to our practice. Thank you
What do you dislike?
I have found very little aspects of smokeball that I have not liked. Features which I would like have been addressed by the smokeball team and I was able to get a new matter type which will enhance our case management greatly. The smokeball team is great at keeping an open door via new feature requests and support.
Recommendations to others considering the product:
For attorneys opening their law practices, Start off right and with the right case management software. For anyone else better late than never. Smokeball allows you to quickly move all of your cases over and transition quickly enough that you should be able to keep building your practice no matter how long you have operated.
What problems are you solving with the product? What benefits have you realized?
I wanted to eliminate our use of multiple programs that created the inefficiency of entering data twice. In addition we have realized a smoother and easier way to track AP and AR as well as billing. I was trying to move us into a more integrated software and Smokeball does that and more.
