PracticePanther

What do you like best?

Ease of use; I found this product to be very easy to learn and for my employees to learn.

What do you dislike?

Panther does not integrate as easily, reliably, or as well as it should with Outlook, OneDrive, and Box. It also does not offer any good options for attorneys with multiple offices or calendars. The billing system has some positive points, but also has a lot of issues and errors (which, after 9 months of them telling me I was doing something wrong, one of their tech people suddenly fixed without explanation). Tech support is great sometimes and other times not less than wonderful. Pre-COVID tech support response time was quite good and now it often takes a long while to get someone to respond.

What problems are you solving with the product? What benefits have you realized?

The benefit is ease of use. It is fairly easy to add new people into your practice and get them using this product.