TrialWorks

What do you like best?

Trialworks serves as a hosting environment as well an electronic document manager with the preface of a file to host all your case materials and information. It also allows for the integration of other programs like LawToolBox and Stamps.com in the actual program itself. When you are experiencing a network issue (which is quite frequent in my experience), you can exit the hosting environment, head over to their website for support in which it will prompt a screenshare with one of their representatives that allows for a little bit of issue resolution.

What do you dislike?

They have been experiencing large volumes of outages, storage issues and network issues. They are currently not compatible with the Windows 10 upgrade as it causes users to disconnect from the remote/hosted environment. However, it may not necessarily be a TrialWorks issue. I am not found of being unable to download other programs while in the hosted environment and have been told to just download what I need outside of the remote server. This is not helpful as all my needed documents and the whole operation of case documents is within TrialWorks itself. Another issue I have found is that saving documents on your desktop while using the remote server is unsafe as any network outage can cause and will cause all files and folders on your desktop to be deleted.

Recommendations to others considering the product:

Give it a trial run for a few months. It is not the easiest of softwares to use.

What problems are you solving with the product? What benefits have you realized?

Trialworks allows me to work remotely and access my much needed documents from home so long as I have the remote server downloaded on the devise I am using. It allows for semi simple document management and helps store documents in one place.