What do you like best?
The ability to track who called us, when they called a certain number. Track phone calls back to all your marketing and advertisement channels: Search, Social, Display and Print using AvidTrak supplied numbers and tracking software. Call Recording, Greeting, Whisper, Voicemail and IVR. They have Analytics, API & Platform Integrations; Reports on Call Conversions into Adwords and Google Analytics.
Deliver Call Conversions into Marin Software, IMPAQT bid management platforms.
Use our powerful and versatile API for customized proprietary reports.
What do you dislike?
The inability to manage the account with a mobile application.
Recommendations to others considering the product:
This is very simple and easy to use. No brainer here.
What problems are you solving with the product? What benefits have you realized?
Our business had the ability to track all different kinds of businesses, their locations, phone call, duration, calls recorded on availability. This gave our business the AI analysis of the spectrum of customer types.